Saturday, April 21, 2012

US Ambassador Nancy Powell's video introduction

The US embassy recently released  a video introduction of Ambassador Nancy J. Powell who replaces Timothy J. Roemer as the new US envoy to India. It is a pretty simple video but what's good is the simplicity,  personal touch and easy language. It seems to have captured the ambassador as 'a person' and not 'another official.' Given the fortress like presence of the US embassy in Delhi, this seems to be a sincere outreach to connect with Indian people ...even if its in the virtual world!

Apparently this video has been dubbed into 10 other Indian languages. The embassy was discussing ways to overcome the challenge that India's linguistic diversity presents to integrated communication efforts and going heavy on audio and video is a nice 'walk around.'




While I was not too sure if its standard practice in US embassies all over the world to introduce Ambassadors through such multimedia initiatives, fellow PD enthusiast, Akash in DC, (@akashhhhh) mined  six of those on YouTube. He shared the ambassador introduction in Russia with me,




This effort is interesting for the potential it has to bring foreign policy and related discussions down from the ivory towers. Timely, in  a world that is increasingly interconnected!

Suggestions/Critiques welcome.

-- Madhur

Posted by Madhurjya Kotoky 0 comments

Sunday, April 15, 2012

@IndianDiplomacy posts on Twitter

India's Ministry of External Affairs' (MEA) is known to be quite active on Twitter compared to other ministries. The ministry also used Twitter quite productively for the evacuation of Indian nationals from Libya during the NATO led war.

@IndianDiplomacy currently has 26, 774 followers with 1,855 tweets posted till date. Indian diplomats and the Prime Minister's Office (PMO), as well, routinely tweet on foreign policy matters now. As one of the followers, I  receive regular updates from the ministry on my Twitter feed. One can't help but notice that most tweets remain in the form of notifications or announcements and are primarily in the 'broadcast mode'. While this is not bad in itself, in order to leverage Twitter, or for that matter any digital platform, it helps to switch to the 'engagement mode' where an action or a response is sought to a post and more and more two way communications happen. It may be a good idea to personalize it a little bit and not make it look like an information window of the government. While one may find lot of interesting information or updates, most of the times one may get the feeling 'so...why should I care?' This  is the question @IndianDiplomacy should seek to address. What is also required is better usage of hashtags and even some basics such as usage of bit.ly etc.

I personally think former Foreign Secretary and current Ambassador to United States, Ms Nirupama Rao is doing a fabulous job on Twitter. Not only her posts have a personality but the tone and overall nature of tweets are very engaging. Her Twitter handle is @NMenonRao. How do we add personality to a Ministry? That is another interesting challenge altogether.

Some useful resources:
Suggestions/Critiques welcome

-- Madhur
Posted by Madhurjya Kotoky 1 comments
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